One concern many customers have when choosing to work with an outsourced records management company is how quickly can they receive delivery of their files when they are needed?

It is that lack of physical presence at their office that can put them into uncertainty about their decision. After all, if they have all the boxes on site, that would be quicker, right? But finding documents that lack a records management system has been likened to "finding a needle in a haystack" and hundreds of office hours are wasted simply looking for documents.

Rest assured, the document delivery process we have in place at Compu-Stor for locating and retrieving your files as quickly as you need is core to us, after all it is the crux of our business. We assign a unique barcode to every file, and open shelf file storage is ideal for high-volume, active files.

We know that you have requested a file retrieval because you urgently require that information for your business. We offer both scheduled and on demand delivery services - next-day, same-day or urgent 2-hour turnaround so you have the information you need as quickly as possible.

Compu-Stor’s secure document delivery and collection vans are fully enclosed and climate controlled. When not attended, all vans are locked and all Compu-Stor drivers adhere to our strict Quality Assurance Guidelines.

As standard, we provide two scheduled deliveries per day within the metropolitan area.

  • Orders received prior to 10:30am - Delivered that same afternoon.
  • Orders received prior to 3:30pm - Delivered the following morning.

Urgent delivery requests will be delivered within 120 minutes of receipt of request. Scheduled delivery or collection can be arranged for regular services such as tape back-up which may be required at set times on a daily, weekly or monthly basis.