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With the advance of technology within the professional services sector, many companies are undertaking digital transformation projects that aim to streamline their internal processes, as well as make it easier for their customers to interact with them. One of the most popular transformations is that of physical records. For many businesses, records may need to be kept for up to 7 years for tax and compliance reasons. This means that at least one room within the office was dedicated to housing a flock of filing cabinets, filled to bursting with documents of varying importance. And, if possible,...

The new digital ecosystem presents a wide range of complex security and privacy challenges. For a document and records management strategy to work, it needs to provide flexible, user-friendly ways to store and access records and data. A US report into The Challenges in Managing Records in the 21st Century[1] back in 2004 concluded that, “although computers were once thought to be ushering in the age of the “paperless office,” we are experiencing exponential growth and replication of records. Moreover, the management of records no longer falls strictly to a record management unit or an administ...

At Compu-Stor, technical innovation is our passion. We are continually driving change from within to develop new service offerings and products to better our customers’ needs, and this includes delivering a new, exciting and engaging website.   We have enjoyed taking our brand and transitioning it into a highly functional website that is easy to navigate, from browsing our many services to logging directly into CIMS and placing an order for your storage needs. We have over 100 blog articles covering a range of industry topics such as online cyber security, customer confidentiality as well...

It has been revealed that the Commonwealth Bank lost the personal banking statements of almost 20 million customers, making it one of the largest financial services privacy breaches ever to occur in Australia.[1] The statements, containing customers’ names, addresses, account numbers and transaction details from 2000 to 2016, were stored on two magnetic tapes which were supposed to be destroyed by a sub-contractor last year after the decommissioning of a data centre. Privacy and confidentiality are more important than ever before. The secure disposal of your sensitive business information and ...

  While many new hospitals such as Sydney's Macquarie University Hospital aim for 100% paperless record keeping, [1] for other hospitals access to this technology is unobtainable, so paper-based record keeping is still the norm due to the complex nature of retention schedules.   In a recent article on Royal Adelaide Hospital, [2] Health Information Management Association President Jennifer Gilder estimates between 300,000 and 400,000 records would have been created in a 2 year period. Compu-Stor understands the need for proper security and protocols, and when required, destruction of...

Compu-Stor is pleased to announce that we are now on the ICT (Information and Communications Technology) Panel as a preferred supplier for the NSW Government. This panel is a centralised location where government departments can log on to and order equipment and services they need. Through this process, Compu-Stor can now service the government’s needs when it comes to data storage, document storage, imaging and online access to important documents, as well as the destruction of sensitive documents. Compu-Stor is proud to become a preferred supplier to the NSW government and we look forward to...

When the folders are filled, and the storage boxes are overflowing from all the documents you have had to keep for various compliance reasons, the relief you feel when they’re no longer needed can be quite significant. Before you celebrate by finding the nearest recycling bin and start dumping your documents, take a moment to understand what kind of information those documents contain, and if you need to rethink your strategy. There is a good chance that most of these documents contain sensitive corporate information that you may not want others to see or may go against compliance policies if ...

When it comes to the annual, half-yearly or monthly office clean-out, how do you determine what documents you need to keep in the office, and which ones you need to send off to storage? If you have not done so already, you will first need to know which documents you are legally required to retain. It is best to find out what your state requires you to keep and for how long, as that information can differ from state to state. Whilst the various Acts prescribe the types of documents that must be retained and the period of retention, they are generally technology-neutral regarding the method of r...

A digital office is a working environment in which information is stored and organised electronically and is easily retrievable. Document imaging allows users to view a computer-generated image of documents instead of the original paper. While this isn’t necessarily a paperless office, it is one step closer to achieving some of the benefits and efficiencies that can come from a paperless office. However, some people are skeptical about the productivity efficiencies gained by moving to a digital office. Quite often, this skepticism is due to a lack of understanding of the benefits. The top 5 be...

On June 17, 2010, Compu-Stor’s Director, Jeremy Manford took part in the inaugural CEO Vinnies Sleepout. Unsure of what to expect from the night, he raised $2,820. Every year since he has taken part, now knowing to expect a night of cold uncomfortableness and very little sleep, getting an appreciation of what homeless people in Australia experience each night. Each year he had doubled, tripled, quadrupled the amount raised for the charity. Over the years, Jeremy has raised over $45,000 to provide support programs, beds and hot meals for homeless people through the good works of St Vincent de P...

While digital transformation is on the cards for many businesses in 2018, paper still holds value in the modern business world as an important medium for recording vital operational information. Paperless offices have a significant role in businesses of the future, however it’s rare that an office can ever be completely paper-free. Paper may no longer be king, but it does still have its place in the office. If you are going to use paper to record key business information, you need to ensure that it is stored correctly to stand the test of time. As the prevalence of digital record keeping grows...

Nearly every matter a legal firm represents involves receiving or generating some type of confidential information. Lawyers who are provided such sensitive client information have an ethical and commercial obligation to keep their data and the data of their clients safe, secure and confidential. Most practices have a protocol for addressing documents while the case is current, but once the matter is closed, these files need to be properly indexed and stored. Firms must take steps to ensure that confidential files are kept in securely but can be accessed if again needed in a timely manner. Docu...

Today,  news   outlets across Australia have reported that ASIO officers swooped into ABC offices to retrieve thousands of top secret and classified government documents that were bought from a second-hand shop. The two filing cabinets contained a trove of sensitive documents, many of which were classified top secret. They were sold cheaply at a second-hand shop in Canberra, which stocked ex Government furniture. The safety of your records is of paramount importance to us. When you entrust us with your information, you can rest assured that it is being cared for in the right man...

Did you know that 17 January is known as the Ditch New Year’s Resolution Day? Good diet and exercise is replaced by binge watching Netflix and eating pizza. But for your business, starting the year with best practice’s in mind one new year resolution you shouldn’t break. Best practice in records management starts with the question, “Does my business have appropriate plans in place to protect the security of its information?” Professional, accountable and reliable records management can enhance your overall productivity, efficiency and security. Any interruption to your business could cost you ...

Data Privacy Day is on Sunday 28 January, an international effort to empower individuals and encourage businesses to respect privacy, safeguard data and enable trust. Data theft has rapidly become one of the world’s most prevalent crimes with billions of dollars being lost each year through credit card fraud, identity theft and scams. IBM recently announced the average cost of data breach to Australian businesses in the Ponemon Institute’s 2017 Cost of Data Breach Study: Australia 2017 . They reported that while the cost of data breach continues to decline,  it will still cost companies a...

January is the best month for preparing for the new working year. If some businesses have clients that are starting to wind down for the festive season, and work slows, then now is the best time to get the office in order. It’s not hard for staff to accumulate documents throughout the year, ones that could be important in the long-run. And, the last thing a company needs is for vital documents to be carelessly lost. What better time to archive your businesses documents than at the end of the year. Compu-Stor has everything you need in order to arrange the archiving of your documents. From larg...

Effective records management is vital for the transparency and accountability of Government. It enables good decisions to be made and facilitates the development and implementation of sound, evidenced based policy by ensuring the best information is delivered to the right person at the right time. It also enables Governments to be held to account for their actions and decisions. According to Tasmanian Archive and Heritage Office advisory, a records management toolkit for Local Government, [1] records contain information that is a valuable resource and an important business asset. “ A systemati...

With 2017 almost gone, we wanted to pause for a moment to look at what Compu-Stor has accomplished as a company, and what the landscape looks like ahead in 2018. First of all, the Director’s want to say a big thank you to all our staff. Without their hard work, diligence and loyalty throughout the year, none of our achievements would have been possible. Our people are the back bone of the business and as a family owned company we enjoy seeing staff grow with us. Compu-Stor is constantly looking forward and evolving as a business. In 2017 we launched DTS Digital Transformation Solutions Is our ...

Immediate access to your stored records is as important as the need for a good records management system. This may translate to simple retrieval, viewing of scanned documents, or being able to place multiple requests from various users. Compu-Stor’s Complete Information Management System (CIMS) is a custom built, online records management system that allows customers to have ultimate control of records from their PC, laptop, tablet or smartphone. CIMS is an online portal that helps a business control a seamless document management system from anywhere with internet access. What is the value-ad...

Last month National Preparedness Month was a timely reminder from US Federal Emergency Management Agency (FEMA) to plan ahead, creating emergency plans for a time that a disaster may hit. [1] According to the agency, surviving the storm is just the first step. Getting back to business is often a harder challenge. Some disasters, like a hurricane, give you time to collect important items before you flee. Others, like a fire, offer no warning whatsoever. You’ve got enough on your mind when evacuating in the wake of a natural disaster. The last thing you’re thinking about is about what business d...