COVID-19

STORAGE MATERIALS

Compu-Stor has a variety of document and record storage products from archive and storage boxes to bins and cartons for document management and destruction. Compu-Stor stores archive boxes in long-span, high-rise metal shelving within totally secure warehouses, which meet the highest industry standards in terms of cleanliness, security and fire protection.

Standard Archive Box

Packs of 25 420mm (L) x 330mm (W) x 264mm (H) Order NowOrder Now

A3 Storage Box

Packs of 25 515mm (L) x 395mm (W) x 255mm (H) Order NowOrder Now

Box Half Size

Single 317mm (L) x 169mm (W) x 250mm (H) Order NowOrder Now

Plan Box

Packs of 10 1089mm (L) x 155mm (W) x 155mm (H) Order NowOrder Now

X-Ray Box

Single 435mm (L) x 215mm (W) x 490mm (H) Order NowOrder Now

Destruction Bin - Single

240L with pad lock & key   Order NowOrder Now

Disposable Office Carton - Single

280mm (L) x 460mm (W) x 700mm (H)   Order NowOrder Now

Secure storage facilities

The safety of your records is of paramount importance to us. When you entrust us with your information, you can rest assured that it is being cared for in the right manner to meet your needs and privacy obligations. That's why we invest in secure, safe storage facilities at every warehouse.

Customers can rest easy knowing that we protect your records in our secure storage facilities from environmental risks. We provide complete security by reinforced 2.5m fencing, security gates, CCTV and restricted swipe card access. Other key security factors include:

  • State-of-the-art electronic alarm systems
  • 24/7 monitored security service
  • Advanced early warning smoke detection systems
  • Fire suppressant systems
  • Climate control monitoring to 21 degrees Celcius and 40 percent humidity
  • Dual air conditioning units that alternate daily to reduce workload
  • Four-hour fire rating on external doors

Compu-Stor is fully aware of the sensitive nature of archives. From paper to electronic data, all care is taken to store the items in the most appropriate conditions to suit each individual item and prolong the life of the item as long as possible. Flooding or water damage is controlled by keeping the items off the floor, and pests are controlled by way of traps and deterrents which are regularly maintained by a reputable, licensed oest control specialist.

Your record confidentiality assured

All Compu-Stor employees must comply with our stringent security requirements that include signing a deed of confidentiality at the time of recruitment. 

Our staff selection criteria states that all applicants, regardless of their position, must obtain a Federal Police Service clearance prior to recruitment. Employees are thoroughly trained in all aspects of privacy and confidentiality regarding data protection. We have in place a privacy policy which properly addresses the principles of the Australian Government privacy legislation.

Compu-Stor is able to provide a working area to enable customers to do onsite work, in a completely secure environment, where internet access, computers, printers and all other services required for onsite viewing and inspection are provided.

Ensuring the safety and integrity of your information

  • Entry into our premises is strictly monitored
  • Our premises are totally protected against intrusion by secure perimeter fencing and entrance by way of controlled security gate
  • State-of-the-art electronic alarm systems are linked to a reputable monitoring company via mobile data with a landline backup
  • Security systems are monitored 24 hours a day and arrangements in place for rapid patrol guard response
  • Advanced early warning smoke detectors and fire suppressant systems, with direct interface to the local Fire Brigade are installed in each of our warehouses

DOCUMENT DELIVERY

One concern many customers have when choosing to work with an outsourced records management company is how quickly can they receive delivery of their files when they are needed?

It is that lack of physical presence at their office that can put them into uncertainty about their decision. After all, if they have all the boxes on site, that would be quicker, right? But finding documents that lack a records management system has been likened to "finding a needle in a haystack" and hundreds of office hours are wasted simply looking for documents.

Rest assured, the document delivery process we have in place at Compu-Stor for locating and retrieving your files as quickly as you need is core to us, after all it is the crux of our business. We assign a unique barcode to every file, and open shelf file storage is ideal for high-volume, active files.

We know that you have requested a file retrieval because you urgently require that information for your business. We offer both scheduled and on demand delivery services - next-day, same-day or urgent 2-hour turnaround so you have the information you need as quickly as possible.

Compu-Stor’s secure document delivery and collection vans are fully enclosed and climate controlled. When not attended, all vans are locked and all Compu-Stor drivers adhere to our strict Quality Assurance Guidelines.

As standard, we provide two scheduled deliveries per day within the metropolitan area.

  • Orders received prior to 10:30am - Delivered that same afternoon.
  • Orders received prior to 3:30pm - Delivered the following morning.

Urgent delivery requests will be delivered within 120 minutes of receipt of request. Scheduled delivery or collection can be arranged for regular services such as tape back-up which may be required at set times on a daily, weekly or monthly basis.

DATA BACKUP & RECOVERY

What price would you put on the information your business creates, saves and shares?

What about customer information? Could your business keep running if it lost all of its data? With that in mind, how important is data backup and recovery for the running of your business?

When placing a price on preserving your organisation's data integrity, it is important to recognise that the true cost to your business may occur long after you've repaired the initial damage. That's where data backup and recovery come in.

Recent research revealed that half of Australian small businesses surveyed had lost work due to not backing up files, documents and work, effectively. This failure to back up is costing the average Australian business up to ten percent of revenue in lost work product and business critical documents. Losing data can be catastrophic to any business.

Many of these same businesses said that this data loss had an impact on their professional reputation, and nearly half admitted they'd lost customer work because of not backing up.

Securing your information for long-term retrieval is not only beneficial, but mandatory for many businesses under Australian regulations and compliance. Compu-Stor offer secure data backup and recovery services, with online management so you can control your backup and access files as needed.

Secure Storage Facilities

The information on your backup tapes is critical to the ongoing effectiveness of your business, so shouldn't you protect it against theft, damage, and exposure to harmful environmental conditions?

All Compu-Stor data storage facilities include:

  • Purpose-built digital media vaults with double-reinforced concrete
  • Climate control and monitoring to 21 degrees celcius and 40 percent humidity
  • Dual air conditioning units that alternate daily to reduce their workload
  • Four-hour fire rating on external doors
  • Chubb FM-200 gas suppression fire systems
  • Secure swipe card access that is restricted to authorised personnel
  • Electronic alarm systems that are monitored 24/7

We don't just store backup tapes and media in our vaults. Many companies use these vaults to store other forms of electronic media such as VHS tapes, CDs, seismic tapes, DATs and even 9-track reels.

Disaster Recovery Planning

For a data recovery plan to be meaningful, it must ensure the "right" data is accessible. That is, data required by critical business processes and necessary for recovery, is identified, safeguarded against loss, and made available in an acceptable recovery timeframe.

ISO accreditation guidelines on disaster recovery processes also recommend that businesses store backup data at a recognised and approved storage provider. Moving data backups to a separate, secure, offsite location dilutes risk and protects against data loss caused by fire, water, or other natural disasters.

Compu-Stor can also implement a data backup rotation service. We ensure prompt and efficient delivery of the backup media to your premises, no matter whether it is daily, weekly, monthly or on an ad-hoc schedule.

Document Storage

In choosing the level of importance to place on document storage and data retrieval, ask yourself one thing – can I afford to lose my business-critical data and information?

For most businesses, the answer is no; information and records are key to delivering your services to customers and suppliers.

Compu-Stor offers document storage services scalable for all businesses, regardless of size and industry.

Having a file room full of archive boxes is simply inefficient in many ways. It takes up space, exposes your business documents to harmful environmental conditions as well as security risks. Finding the right record when you need it is another issue businesses face. If boxes have been stored with no system in mind, and little to no cataloguing or indexing, locating the right document can be a frustrating and time-consuming exercise, as well as a waste of valuable staff resources.

Compu-Stor are specialists in document storage services including document collection, secure transport, document scanning and capture, safe storage and retrieval, and ultimately, secure destruction.

Compu-Stor's document storage solutions allow you to store your valuable business records off site at our secure storage facilities. We have the room to store your records now and in the future, as well as the systems to make sure you can identify and locate your documents quickly and easily.  

Managing your document storage more effectively

Compu-Stor has everything you need for safe and efficient document storage and archiving; from large archive boxes to barcodes and scanners. Compu-Stor can provide you with the necessary tools and equipment, ensuring your documents will be well looked after, protected and easily found.

Once you have collated all your documents, Compu-Stor will arrange for their collection, bring them back to our facilities where they will be recorded into our system, and placed in our 24/7 monitored and climate-controlled warehouse.

Benefits of good document storage

Records management and document storage have far more benefits to an organisation than just being more organised. While records are vital for all businesses, they are also a drain on company resources. Records are as much a resource-intense feature of operations as are employees, facilities, and equipment. In fact, PRISM International, the global trade association for information management companies, estimate that about 90 percent of all white-collar activities focus on information management (eg: creating, storing, retrieving, distributing, etc). [1]

Clearly, considerable expense is required for this activity, and records management works to keep all aspects of these functions as economical as possible. Records should earn their keep, and records management makes sure that they do.

Managing your documents and files is essential.

  • Improved office efficiency and productivity - Know where your documents are and how to easily retrieve them. Every single person has their own way of filing, and if you have several different people responsible for handling and organising files, you will very quickly find there are several different filing methods being used in the one workplace. Compu-Stor have a fail-safe standard system in place that is deployed across all customers, making the retrieval of requested files and documents far more efficient.
  • Reduced cost of doing business - One of the largest costs associated with in-house document storage is not the cost of keeping it on premises, but the cost of time wasted trying to locate documents. Optimising productivity effectively lowers your cost of doing business.
  • Improved access to documents - Compu-Stor customers have access to our easy-to-use, instant and real time online records management system, CIMS.
  • Better use of office space - Office space isn't cheap. Most offices simply don't have the space for designated filing cabinets. Resist the urge to keep files that aren't in active use in desk drawers or spare cupboards. 
  • Safeguarding of confidential information - Compu-Stor take document security seriously, with storage facilities offering the highest level of security. Our facilities are fully fenced in and secured with intercom, security camers (24-hour surveillance) and gated entrances with checkpoints along the main driveway.

Effective document management needn't be difficult. Compu-Stor have safe and secure comprehensive storage capacities for every type of document storage, including environmentally and security controlled areas. We also offer customers an online management system which allows authorised users to securely access their documents and information remotely over the internet.